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Artificial Intelligence Improves America’s Food System

December 10, 2020 Scott Elliott, Agricultural Research Service Office of Communications

Technology is everywhere in the 21 st century, and America’s food system is no exception.

Research and Science Technology

AskUSDA: An Improved and Streamlined Customer Experience

December 02, 2020 Tamieca Hamlin, Customer Experience Lead, USDA Office of Customer Experience (OCX)

Now more than ever, people expect to have a good experience when interacting with companies or organizations. Whether the interaction stems from a question, the desire to provide feedback, or an inquiry about services, a good customer experience is built on good customer service. In its simplest...

Technology