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Listen Better, Serve Better

August 24, 2023 USDA Chief Customer Experience Officer Simchah Suveyke-Bogin, Office of Customer Experience

In support of Section 1006 of the American Rescue Plan and USDA’s commitment to advance equitable access to USDA program and services, the Office of Customer Experience, or OCX, spent the past year working to improve the support provided to USDA’s community-based partners who work to connect...

American Rescue Plan Equity Initiatives

Professional Training and Cooperation Sustain Organic Careers

August 23, 2023 Laura Gallagher, Program Analyst, USDA National Organic Program

One week on the job can take organic inspectors from a field crop farm to a dairy pasture or food production facility. Inspectors audit organic farms, ranches, and businesses to verify that they follow the USDA organic standards. Travel and flexibility are inherent to inspection work, and many...

Farming Organic

Organic-focused Education Paves the Way to Technical Skills

June 29, 2023 Laura Gallagher, Program Analyst, AMS National Organic Program

Consumers around the globe often recognize the USDA organic seal but may want to learn more about the practices the organic standards include. During an Introduction to Organic Farming and Gardening Course offered by USDA Human Capital Initiative partner Florida Organic Growers (FOG), Dr. Juan C...

Organic

June is National Dairy Month - Here’s what USDA is Doing to Support the Dairy Industry

June 02, 2023 Toby Anekwe, AMS Public Affairs

The last few years have seen the U.S. dairy industry weather some storms, including an unprecedented global pandemic and the related supply chain disruptions, which forced producers to dump millions of gallons of milk that no longer had a market. Through it all, USDA continues to support the...

Farming Organic

Apprenticeships Develop Inspectors Skills to Protect Organic Integrity

April 24, 2023 Laura Gallagher, NOP Program Analyst, Agricultural Marketing Service

Every year, thousands of farmers, ranchers, and businesses grow and produce organic products – and all these operations are audited by qualified organic inspectors. Organic inspectors visit fields, pastures, or processing plants to conduct annual reviews where they meet with farmers and processors...

Farming Organic