USDA Blog

On April 10, 2024, I received a call from my dad asking me to come help him at our family farm there had been an accident. The front axle of my dad’s tractor had broken in half, and he had jumped off the tractor before it tipped over. When I arrived at the farm, my dad couldn’t walk. I called a...

At the Office of Customer Experience (OCX), we recognize the importance of providing exceptional experiences for both our internal and external customers.