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Two-Year Anniversary of Customer Experience Executive Order - Pt. 2: Establishing USDA’s CX Framework

January 05, 2024 Simchah Suveyke-Bogin, Chief Customer Experience Officer for the Office of Customer Experience

Happy New Year! At USDA, we are more committed than ever to providing employees and customers with the best experience possible in 2024.

Climate Equity Farming Food and Nutrition Initiatives Nutrition Security USDA Results

Two-Year Anniversary of Customer Experience Executive Order: USDA Celebrates Customer Experience Efforts

December 29, 2023 Simchah Suveyke-Bogin, Chief Customer Experience Officer for the Office of Customer Experience

The U.S. Department of Agriculture has implemented several customer experience (CX) improvements since President Joe Biden signed the Executive Order Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government in December 2021. The executive order directed all...

Climate Equity Farming Food and Nutrition Initiatives Nutrition Security USDA Results

Planning for Equity: A Puerto Rican Community Planner's Journey to USDA's Equity Commission

September 27, 2023 Cecilia Hernandez, Designated Federal Officer, USDA Equity Commission

From September 15 through October 15, we acknowledge Hispanic Heritage Month by celebrating equity champions in the Hispanic agricultural community. One of these champions is David Josué Carrasquillo-Medrano, a member of USDA Equity Commission’s Rural Community Economic Development (RCED)...

Equity USDA Results

National Agriculture Day: Fifty Years Later, Farmers Are Growing a Climate for Tomorrow

March 21, 2023 Diane Petit, Public Affairs Specialist for FPAC

Fifty years after the creation of National Agriculture Day, America’s farmers, ranchers and private forestland owners find themselves on the front lines of climate change. They are uniquely positioned to deliver solutions by implementing climate-smart practices that conserve natural resources, build...

Farming Climate Conservation Forestry Inflation Reduction Act

A Farewell Message from Secretary Tom Vilsack to Employees

January 13, 2017 Agriculture Secretary Tom Vilsack

Today, Agriculture Secretary Tom Vilsack sent the following message to all USDA employees: I want to take this opportunity on my final day at USDA to express my profound gratitude to the people who work at USDA. Every day, nearly 90,000 people leave their families and the comfort of their home to do...

Conservation USDA Results Initiatives Energy Food and Nutrition Health and Safety Forestry Trade Animals Plants Rural Research and Science Technology

Bringing it Home at the End of the Year

January 12, 2017 Hubert Hamer, Administrator, National Agricultural Statistics Service

According to recent data on local food marketing practices, 167,000 U.S. farms locally produced and sold food through direct marketing practices, resulting in $8.7 billion in revenue. Pennsylvania led the U.S. in the number of farms selling directly to consumers, with more than 6,000 operations...

USDA Results Food and Nutrition

USDA Offers Grants to Help Expand Marketing and Local Food Opportunities

January 11, 2017 Elanor Starmer, Agricultural Marketing Service Administrator

If there is one word that best embodies agriculture, it is entrepreneurship. Over the course of my time at USDA, I’ve had the chance to meet with farmers, ranchers and food business of all sizes and in all parts of the country. The faces of these entrepreneurs and their innovative strategies and...

USDA Results Food and Nutrition Farming

A New Retirement Account Option for Farm Households

December 20, 2016 Todd Atkinson, Farm Service Agency Director of External Affairs and Jamal Habibi, U.S. Department of the Treasury Director of Outreach, Office of Domestic Finance

In agriculture, retirement can mean something quite different compared with other U.S. households. Often, our parents and senior relatives on the farm or ranch are far from “retired,” and, in fact, remain active participants in daily operations and decisions.

USDA Results

USDA Breaks into the Top 10 Best Places to Work

December 15, 2016 Agriculture Secretary Tom Vilsack

I would like to congratulate all who work at USDA for the incredible improvement in our ranking in the Best Places to Work in the Federal Government. In 2016, for the first time, we have moved into the Top 10 Best Places to Work among large Federal agencies. When I became Secretary of Agriculture in...

USDA Results

USDA Unveils Landmark New Rules to Protect Farmers

December 14, 2016 Brian K. Mabry, USDA Office of Communications and Charlie Anderson, Senior Adviser to the Director of the National Economic Council

Cross-posted from the White House blog: Today, the United States Department of Agriculture (USDA) is taking some major steps forward to protect farmers – including swine, beef cattle, and especially poultry growers – from unfair treatment by the often much larger processors who purchase their fully...

USDA Results