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Two-Year Anniversary of Customer Experience Executive Order: Pt. 4 Partnering with Land Managers and Landowners

January 19, 2024 Simchah Suveyke-Bogin, Chief Customer Experience Officer for the Office of Customer Experience

Our nation's lands are vital to providing clean water, fish and wildlife habitat, sustainable wood, minerals, energy, jobs and places for Americans to enjoy the outdoors. USDA’s Forest Service is responsible for managing 193 million acres of grasslands and forests. For rural America to thrive, we...

Climate Equity Farming Food and Nutrition Forestry Initiatives Nutrition Security USDA Results

2023: A Year in Plant Health

January 16, 2024 Cecilia Sequeira, Public Affairs Specialist, Animal and Plant Health Inspection Service

USDA’s Animal and Plant Health Inspection Service (APHIS) closed out another successful year of protecting domestic plants from invasive threats while enabling safe trade. In 2023, APHIS employees inspected at least 2.82 billion pounds of imported crops from 19 countries—a testament to the year...

Plants

Two-Year Anniversary of Customer Experience Executive Order - Pt. 3: Helping Farmers, Ranchers, and Forest Managers

January 12, 2024 Simchah Suveyke-Bogin, Chief Customer Experience Officer for the Office of Customer Experience

USDA has taken bold action to expand equitable access to our programs and services to improve customer experience (CX) for America’s farmers, ranchers and forest managers since President Joe Biden signed the Executive Order Transforming Federal Customer Experience and Service Delivery to Rebuild...

Climate Equity Farming Food and Nutrition Initiatives Nutrition Security USDA Results

Two-Year Anniversary of Customer Experience Executive Order - Pt. 2: Establishing USDA’s CX Framework

January 05, 2024 Simchah Suveyke-Bogin, Chief Customer Experience Officer for the Office of Customer Experience

Happy New Year! At USDA, we are more committed than ever to providing employees and customers with the best experience possible in 2024.

Climate Equity Farming Food and Nutrition Initiatives Nutrition Security USDA Results

Two-Year Anniversary of Customer Experience Executive Order: USDA Celebrates Customer Experience Efforts

December 29, 2023 Simchah Suveyke-Bogin, Chief Customer Experience Officer for the Office of Customer Experience

The U.S. Department of Agriculture has implemented several customer experience (CX) improvements since President Joe Biden signed the Executive Order Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government in December 2021. The executive order directed all...

Climate Equity Farming Food and Nutrition Initiatives Nutrition Security USDA Results

Planning for Equity: A Puerto Rican Community Planner's Journey to USDA's Equity Commission

September 27, 2023 Cecilia Hernandez, Designated Federal Officer, USDA Equity Commission

From September 15 through October 15, we acknowledge Hispanic Heritage Month by celebrating equity champions in the Hispanic agricultural community. One of these champions is David Josué Carrasquillo-Medrano, a member of USDA Equity Commission’s Rural Community Economic Development (RCED)...

Equity USDA Results

The Resilient Journey of Wild Blueberries of America: From Origins to Cultivation Challenges

August 23, 2023 Cameron Douglass, Ph.D., Agronomist/Weed Scientist, USDA Office of Pest Management Policy

August is prime time for wild blueberries, also known as “lowbush” blueberries, in the United States. While over 95% of wild blueberries are produced in Maine, wild blueberries are native to most of the northern United States.

Farming Food and Nutrition Plants

200 Years of Bilateral Relations with Mexico: Protecting Agricultural Resources from Plant Pests and Animal Disease Threats on Both Sides of the Border

January 19, 2023 Nick Gutiérrez, APHIS, International Services Regional Manager in Mexico

As of December 2022, United States and Mexico are celebrating 200 years of bilateral relations. Over these two hundred years, our nations have developed rich diplomatic and cultural ties where agriculture and trade considerations feature a prominent role.

Animals Plants Trade

Tracking Citrus Health in the Texas Rio Grande Valley

November 07, 2022 Nohelia Lopez-Izaguirre, APHIS Public Affairs Intern

Growing up in the Texas Rio Grande Valley - in the richness of Mexican-Texan culture, tradition, and food - citrus is a staple in our everyday life. But I never knew that diseases threatened citrus production. That changed this summer. As a communications intern, I had the opportunity to job shadow...

Animals Plants

For the Love of Trees, Please Check Yours for Asian Longhorned Beetle

August 30, 2022 Jenny Lester Moffitt, Under Secretary for Marketing and Regulatory Programs

I recently decided to go for a walk on a seasonably warm afternoon. I got out of my car at a wooded recreation area and immediately noticed how much cooler the air felt, thanks to the biggest plants on Earth – trees. From my years growing up on and then managing my family’s organic walnut farm I...

Forestry Initiatives Plants