USDA Blog

At the Office of Customer Experience (OCX), we recognize the importance of providing exceptional experiences for both our internal and external customers.

For basketball great Ralph Sampson, farming is his new game of choice. The new and beginning farmer is looking to resurrect his family’s farm and spur new economic growth on the ancestral land.

USDA kicked off National Small Business Month with the Midwest “Path to Prosperity" event at the Northwest Missouri State University in Maryville, MO on April 24 th and 25 th. This was the 19 th event, since 2022, to provide regional business and economic development workshops that featured experts...

May is World Trade Month and this is World Trade Week – a perfect opportunity to celebrate U.S. agriculture’s trade successes and highlight the importance of trade to the farm sector and to our nation as whole. After all, about 20 percent of all U.S. agricultural production is exported, providing a...

In a symbolic gesture of friendship, Japan ceremoniously gifted the United States with two live cherry trees at an event held on the D.C mall last month. The trees represent a future gift of 250 trees that will replace the historic cherry trees to be removed in a project to repair the Tidal Basin...

Think 'boots on the ground' means desert camo and squad leaders? Nope, for me, it meant swapping press releases for pest prevention in Redlands, California. As an APHIS public affairs pro, I'm used to writing articles on agriculture, but this past December 2023, I traded my computer keyboard for a...

The 2024 Black History Month theme, “African Americans and the Arts,” intersects with the Animal and Plant Health Inspection Service (APHIS), Plant Protection and Quarantine (PPQ) Program’s dedication to diversity, equity, inclusion, and accessibility as we celebrate African Americans’ artistic...

Rural communities are the backbone of American life, providing fuel, food and fiber. As a partner, the U.S. Department of Agriculture (USDA) understands how critical rural America is to providing the everyday essentials our country depends on. As a result, we invest accordingly.

The U.S. Department of Agriculture is committed to connecting all Americans with healthy, safe, affordable food sources. Towards fulfilling that commitment, USDA’s Food and Nutrition Service (FNS) has launched multiple customer experience (CX) initiatives since President Joe Biden issued in December...