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Two-Year Anniversary of Customer Experience Executive Order - Pt. 2: Establishing USDA’s CX Framework

January 05, 2024 Simchah Suveyke-Bogin, Chief Customer Experience Officer for the Office of Customer Experience

Happy New Year! At USDA, we are more committed than ever to providing employees and customers with the best experience possible in 2024.

Climate Equity Farming Food and Nutrition Initiatives Nutrition Security USDA Results

Two-Year Anniversary of Customer Experience Executive Order: USDA Celebrates Customer Experience Efforts

December 29, 2023 Simchah Suveyke-Bogin, Chief Customer Experience Officer for the Office of Customer Experience

The U.S. Department of Agriculture has implemented several customer experience (CX) improvements since President Joe Biden signed the Executive Order Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government in December 2021. The executive order directed all...

Climate Equity Farming Food and Nutrition Initiatives Nutrition Security USDA Results

Planning for Equity: A Puerto Rican Community Planner's Journey to USDA's Equity Commission

September 27, 2023 Cecilia Hernandez, Designated Federal Officer, USDA Equity Commission

From September 15 through October 15, we acknowledge Hispanic Heritage Month by celebrating equity champions in the Hispanic agricultural community. One of these champions is David Josué Carrasquillo-Medrano, a member of USDA Equity Commission’s Rural Community Economic Development (RCED)...

Equity USDA Results

Going Outdoors While Social Distancing

March 31, 2020 Kathryn Sosbe, Office of Communication, USDA Forest Service

The idiom ‘be careful what you wish for’ is likely coming to roost for those of us who love to show off 193 million acres of national forests and grasslands.

Coronavirus Forestry Recreation

Texas Agriculture – Growing in Many Ways

July 17, 2019 Wil Hundl, Texas State Statistician, National Agricultural Statistics Service

The recent release of the 2017 Census of Agriculture provides an opportunity to remind the general public about the importance and diversity of U.S. agriculture – and Texas is no exception! The Lone Star State ranks first in the nation for total number of farms with just over 248,000, which account...

Recreation

World-Class Winter Sports on Your National Forest

February 08, 2019 Larry Moore, Office of Communication, USDA Forest Service

Americans hit the slopes about 57 million times a year, and when they go, they spend billions of dollars.

Forestry Recreation

Rivers and Trails Connect People to the Outdoors

October 04, 2018 Larry Moore, Office of Communication, USDA Forest Service

Fifty years ago, President Lyndon Johnson signed into law two landmark pieces of legislation: the National Wild and Scenic Rivers Act and the National Trails System Act.

Forestry Recreation

Forest Service Trails are Where Adventures Begin

July 20, 2018 Larry Moore, Office of Communication, USDA Forest Service

Journeys can lead us to destinations of breathtaking beauty, test our courage, and challenge the limits of our endurance. It all starts with your first step on a wilderness trail. The USDA Forest Service offers lots of opportunities for this type of adventure.

Forestry Recreation

This Weekend, Enjoy National Hunting and Fishing Day

September 22, 2017 Misty Jones, Director, Conservation and Environmental Programs Division, Farm Service Agency

America marks National Hunting and Fishing Day on September 23, 2017. It started when Congress unanimously passed a joint resolution and former President Richard Nixon issued a proclamation on May 2, 1972, urging “all citizens to join with outdoor sportsmen in the wise use of our natural resources...

Recreation

A Farewell Message from Secretary Tom Vilsack to Employees

January 13, 2017 Agriculture Secretary Tom Vilsack

Today, Agriculture Secretary Tom Vilsack sent the following message to all USDA employees: I want to take this opportunity on my final day at USDA to express my profound gratitude to the people who work at USDA. Every day, nearly 90,000 people leave their families and the comfort of their home to do...

Conservation USDA Results Initiatives Energy Food and Nutrition Health and Safety Forestry Trade Animals Plants Rural Research and Science Technology