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Two-Year Anniversary of Customer Experience Executive Order: Pt. 4 Partnering with Land Managers and Landowners

January 19, 2024 Simchah Suveyke-Bogin, Chief Customer Experience Officer for the Office of Customer Experience

Our nation's lands are vital to providing clean water, fish and wildlife habitat, sustainable wood, minerals, energy, jobs and places for Americans to enjoy the outdoors. USDA’s Forest Service is responsible for managing 193 million acres of grasslands and forests. For rural America to thrive, we...

Climate Equity Farming Food and Nutrition Forestry Initiatives Nutrition Security USDA Results

Two-Year Anniversary of Customer Experience Executive Order - Pt. 3: Helping Farmers, Ranchers, and Forest Managers

January 12, 2024 Simchah Suveyke-Bogin, Chief Customer Experience Officer for the Office of Customer Experience

USDA has taken bold action to expand equitable access to our programs and services to improve customer experience (CX) for America’s farmers, ranchers and forest managers since President Joe Biden signed the Executive Order Transforming Federal Customer Experience and Service Delivery to Rebuild...

Climate Equity Farming Food and Nutrition Initiatives Nutrition Security USDA Results

Two-Year Anniversary of Customer Experience Executive Order - Pt. 2: Establishing USDA’s CX Framework

January 05, 2024 Simchah Suveyke-Bogin, Chief Customer Experience Officer for the Office of Customer Experience

Happy New Year! At USDA, we are more committed than ever to providing employees and customers with the best experience possible in 2024.

Climate Equity Farming Food and Nutrition Initiatives Nutrition Security USDA Results

Shari Rogge-Fidler: Encouraging Next-Generation Farmers to Get Engaged and Seize Opportunity

January 04, 2024 Cecilia Hernandez, Designated Federal Officer, USDA Equity Commission

As a fifth-generation farmer, Shari Rogge-Fidler sees the opportunity ahead for the future generation in agriculture and feels excitement for USDA’s engagement in the industry. It’s what encouraged her role in the Equity Commission on the Agriculture Subcommittee.

Equity Initiatives

Two-Year Anniversary of Customer Experience Executive Order: USDA Celebrates Customer Experience Efforts

December 29, 2023 Simchah Suveyke-Bogin, Chief Customer Experience Officer for the Office of Customer Experience

The U.S. Department of Agriculture has implemented several customer experience (CX) improvements since President Joe Biden signed the Executive Order Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government in December 2021. The executive order directed all...

Climate Equity Farming Food and Nutrition Initiatives Nutrition Security USDA Results

Toni Stanger-McLaughlin: Highlighting Tribal Nations and Indigenous Foods during Native American Heritage Month

November 30, 2023 Cecilia Hernandez, Designated Federal Officer, USDA Equity Commission

November is Native American Heritage Month. This is a time to celebrate Native American history and culture while also exploring the ongoing contributions, achievements, and hardships of Native people in the United States. This month’s theme, Indigenous Foods: The Intersection Between Land, Food...

Equity Initiatives

International Day of Rural Women Spotlight: Indiana Soccer Moms Score Big as Global Entrepreneurs with USDA Assist

October 13, 2023 Zane Evans, Public Affairs Specialist, USDA Foreign Agricultural Service

For a women-owned business in rural Indiana, working with USDA’s Foreign Agricultural Service (FAS) became a life-changing experience. Soccer moms Carol Podolak and Joy Thompkins sold homemade peanut butter as their kids’ team fundraiser to travel from Portage, Indiana to Dallas, Texas for a...

Trade Rural

Planning for Equity: A Puerto Rican Community Planner's Journey to USDA's Equity Commission

September 27, 2023 Cecilia Hernandez, Designated Federal Officer, USDA Equity Commission

From September 15 through October 15, we acknowledge Hispanic Heritage Month by celebrating equity champions in the Hispanic agricultural community. One of these champions is David Josué Carrasquillo-Medrano, a member of USDA Equity Commission’s Rural Community Economic Development (RCED)...

Equity USDA Results

USDA/1890 National Scholars Program Has a Lifetime Impact

September 12, 2023 Melissa Blair, Public Affairs Specialist, USDA Office of Partnerships and Public Engagement

Alcorn State University graduate Christopher Epps learned firsthand how a U.S. Department of Agriculture (USDA) investment in a student’s educational career can have a lifetime impact.

Conservation Equity Initiatives

What’s brewing? FAS Recognizes 90 Years of U.S. Hops Industry, Gone Global

September 01, 2023 Zane Evans, Public Affairs Specialist, USDA Foreign Agricultural Service

American breweries and craft beer have grown in popularity in recent years. And that interest in these refreshing, artisan beverages is hopping from continent-to-continent thanks in part to collaboration between the U.S. Department of Agriculture’s (USDA) Foreign Agricultural Service (FAS) and the U...

Farming Trade
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